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My experience with James and Sandy has been superb. Their communication is excellent, I could count on a reply within the next 12-24 hours. They know a lot about birds and will send lots of advice to new owners. As for shipping, they make the best accommodations. Scooter, a Sun Conure, is very tame and in moments where he's being a bad boy, I can pick him up in my hand and have no fear that he will bite me. After a few weeks, if he's out of the cage, I almost *have* to be in the room otherwise he'll scream until I come get him or call out to him that I'm coming. If you are thinking about getting a bird from James and Sandy, you are making a great decision and trust that the bird will come around to you, they just need some time to adapt to you and how you do things. You do get your money's worth. Scooter is a joy to have around, even when he's being a bad boy. James and Sandy will give you plenty advice on how to train your bird and all the health tips you can have...even tips on making your own toys! Ed, South Dakota
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